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COLI Accelerator General Information
 Click here to download
You must contact us either by phone or e-mail support@torchlake.com to get the service activated.

This section will help you download, install and run COLI Accelerator Version 3.0.

The minimum system requirements are a Pentium 200MHz (or equivalent) with 64MB RAM, and at least 5MB of hard-drive space. The COLI Accelerator works with Internet Explorer 4.0 (or later) and Netscape Communicator 4.0 (or later). Windows 98 and up required for Windows based PC's and Mac OS-X (10.2/Jaguar) or higher required for the Macintosh platforms.

1. Download.

  • We will provide you with a location to download the COLI Accelerator installer.
  • Download the installer to your desktop.
  • Once the download has completed, proceed to Step 2.

2. Install.

  • On your Desktop you will find an icon called "COLIAccelInstaller.exe".
  • Double-click the icon to start the installation procedure.
  • Once the installation finishes you will be prompted for a username and password. Enter the username and password provided to you by COLI Communications.
  • To avoid having to keep entering your username and password each time, ensure that the "Save Password" box is checked and then proceed to Step 3.

3. Starting COLI Accelerator.

  • COLI Accelerator is automatically started when your computer starts up.
  • Acceleration will begin as soon as a supported browser (such as Internet Explorer or Netscape) or a supported email client (such as Microsoft Outlook or Eudora) is started.
  • On some Windows platforms a bubble icon will appear when the COLI Accelerator Service has been established. On all other Windows platforms, you can verify that the COLI Accelerator Service has been established by hovering over the COLI Accelerator tray icon (you should see a "COLI Accelerator Service Enabled..." message).

4. Using COLI Accelerator.

  • Browse the web or download email as you normally would.
  • Your web access or email access will be automatically accelerated by COLI Accelerator.
  • If you desire to stop the application, select Stop COLI Accelerator from the pop-up menu, or if you desire to exit the application completely, click Exit from the pop-up menu.

5. Further Assistance.

  • Please contact us for technical support, Monday-Friday, 9 a.m.-7 p.m. or Saturday 9 a.m.-Noon, at (888)-299-0071 or 331-4622.
    Still having trouble? Feel free to
    contact us for product support or feedback.

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